Let’s talk

Contact

Behind this page there are two people, not a call centre. Write to us and we answer you ourselves.

Before you write to us

Four questions account for almost every message. If yours is here, the answer is immediate.

When will my order arrive?
2-4 working days within the Canaries, with tracking.
See shipping
Can I return it?
You have 14 calendar days. Exchanges are reshipped free.
See returns
What size do I need?
You measure at home, with no special tools.
See the size guide
How do I look after it?
It is water-resistant; a few small habits keep the shine longer.
See care guide

Afternoon light coming through a wooden shutter onto a whitewashed wall, beside a handwritten letter and a fountain pen

We answer one by one

There are only a few of us and we read everything that arrives. If your question can wait, you might like to look at the pieces meanwhile.