Frequently asked questions

Our pieces are bronze with a 24 kt gold plating, made by hand in Italy in small batches. The stones are cubic zirconia and enamel, never natural stones. Every item states its material on its product page.

Yes. Our pieces are made for everyday wear and stand up to contact with water. Even so, we recommend avoiding prolonged contact with chlorine, salt water and perfume, to keep their shine for longer.

Keep it in its case, keep perfume and household chemicals off it, and clean it with a soft, dry cloth. Take it off before swimming or showering and it will last you longer.

We deliver within the Canary Islands in 2-4 working days. You will find all the details on our Shipping and delivery page.

Yes, you have 14 calendar days from delivery to return or exchange your order. On exchanges, we pay for the reshipping. The conditions are on the Returns and exchanges page.

Within the Canaries, €5.95, and free from €60. To the rest of Spain, €11.95, and free from €90. Delivery times and all the details are on the Shipping and delivery page.

Yes, we ship anywhere in Spain. Bear in mind that the parcel leaves from Gran Canaria and, on entering mainland Spain, the Balearics, Ceuta or Melilla, it goes through customs: the carrier may ask you for import IVA (mainland Spanish VAT) and a customs handling fee when it is delivered. They are not included in the price and they are paid by whoever receives the order. It usually arrives in 7-10 working days, though customs sometimes hold it a few days longer. We explain it in detail on the Shipping and delivery page.

We accept card (Visa, Mastercard, Maestro), Bizum, PayPal, Apple Pay, Google Pay, Revolut Pay and Klarna, always in an encrypted payment environment.

Yes, at checkout you can choose Klarna and split the payment. The conditions — how many instalments and the minimum amount — are set by Klarna at that moment, based on your basket, and you will see them before you confirm the order.